Financial Protection

Wild Wonderful World LTD

Financial Protection

1.Travel Regulation Insolvency Protection Insurance

Wild Wonderful World Limited is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ” The Package Travel and Linked Travel Arrangements Regulations 2018” all passengers booking with Wild Wonderful World Limited are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Wild Wonderful World Limited.  This insurance has been arranged by The Travel Vault in conjunction with Towergate Travel through Zurich Insurance PLC.

Claims

In the unlikely event of Insolvency, you must Inform Towergate Travel immediately on +44 (0) 1932 334140 or by email at tcs@towergate.co.uk . Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance

2.ATOL BONDED

Wild Wonderful World Ltd

ATOL Number: 11578

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate

3.SATSA BONDING

SATSA Number: 2580

Wild Wonderful World is a member of SATSA (the Southern Africa Tourism Services Association) which requires that all members abide by a strict code of conduct which strives for ethical behaviour in the tourism sector of Southern African. Any party that chooses to use a SATSA member as a supplier can be assured of the highest level of service and the eradication of malpractice in any transaction.

We are bonded with the SATSA Bond, which deals with losses incurred by any customer as a result of a member being placed under involuntary liquidation.

4.Company Registration and Contact Details

Wild Wonderful World is registered business in the UK and South Africa:

UK Companies House Registration Number: 11750140

  • Registered Address: 3 Southwick Close, Winchester, SO22 6JR, UK

SA CIPC Registration Number: 2019/037929/10

  • Registered Address: 23 Wild Pear Ave, Johannesburg, 1609, SA